Refund Policy
At Wee Products, we want to ensure your satisfaction. Therefore, we offer a return and refund policy that complies with current regulations in Europe.
Return Period
You have the right to return your order within 14 calendar days from receipt of the product, without the need to provide a reason.
Conditions for Return
- The product must be in its original condition, with no signs of use, damage, or alterations.
- It must be returned with the original packaging, accessories, and any documentation that accompanied it.
- For hygiene reasons, we do not accept returns of used or damaged products unless there is a manufacturing defect.
Return Process
- Send a request to help@weeproducts.com, including your order number and the reason for the return.
- Once the request is approved, we will provide you with instructions for the return shipment.
- Return shipping costs will be borne by the customer, except in the case of defective products or errors in the order.
Refunds
Once we receive the product and verify its condition, we will process the refund within 14 days.
The refund will be made using the same payment method used for the purchase.
Defective Products or Order Errors
If you receive a defective or incorrect product, we will cover the shipping costs and arrange for a replacement or a full refund.
For more information or assistance, please contact us at help@weeproducts.com.